Payment Assistance

At Farmers Electric Cooperative, we understand that unexpected circumstances or expenses may come your way. If you are experiencing financial hardship, we will work with local agencies and charitable organizations that may offer assistance with a payment.

  1. Please notify our office before the termination notice due date listed on your bill to check your eligibility for a payment plan. Our offices are currently closed to public access, but you can use the dropbox located at our drive through windows. Member Care is available by calling (903) 455-1715 to help with any issues during scheduled business hours. Member Care can also be reached by emailing Member Care.
  2. Contact one of the following agencies for payment assistance:

Collin County

Delta & Franklin County

Hopkins County

Hunt County

Kaufman County

Rains County

Rockwall County

Van Zandt County

Wood County