Farmers EC is making sure your electric bill is easier to manage than ever before. Take charge of your account and take care of your bill with a full array of convenient ways to pay, including traditional options and our latest online tools.
SmartHub
Monitoring & Payment
To sign up for free online bill pay, start by creating your profile using your account number. Each payment will be posted to your account within 1 business day.
Pay Now
No registration is required. Just use your billing account number and your last name or the name of your business to pay your bill quickly and easily.
Note: Pay Now only allows you to pay your bill. Unlike with the full SmartHub site, you cannot view your usage or report an outage.
SmartHub lets you:
View your current bill and account history
Use your Amex, Discover, Mastercard, or Visa to pay your bill
Write an “Electronic Check” to pay your bill online. Just fill in the blanks using your printed check as a guide. We do the rest!
Submit changes of address, telephone, social security number, or other personal information
Auto Pay Program
Checking/Savings Account
Save time and avoid the hassle of writing a monthly check with our free automatic bill payment plan. Sign up now, and the amount of your bill will be automatically deducted from your checking or savings account by the due date.
- Your first payment will be drafted from your account after you receive your first bill noting you are signed up for automatic payment.
- You will still receive a monthly statement about 12 days prior to your scheduled bank draft.
- Some restrictions may apply.
To sign up for bank draft, please complete the Bank Draft Application (PDF), then mail it, or bring it to 1 of our offices along with a blank voided check.
Credit Card
Pay your electric bill using your credit or debit card. This can be paid by you each month or set up for automatic, recurring payments each month.
To sign up for a recurring credit/debit card payment, simply log into SmartHub and set up a recurring credit/debit payment.
Note: Pay Now only allows you to pay your bill. Unlike with the full SmartHub site, you cannot view your usage or report an outage.
Pay By Phone
Payment over the phone can be made by check or credit card 24 hours a day, 7 days a week, and it’s free. Call (855) 940-3942 to begin.
If your service is suspended, paying by phone is the quickest and easiest way to get your service restored promptly. Phone payments must be made by credit or debit card to restore suspended service. To ensure your service is restored, please call (903) 453-0749.
Pay Stations
To make paying your energy bill more convenient, we have authorized MoneyGram Express Pay, Fidelity Express, and Western Union Quick Collect to accept payments. Now you can pay your bill while running errands and have the payment credited to your account the same day.
Notice: Fidelity Express and MoneyGram fees are being waived at this time. A fee of $1.50 will be applied by Western Union to all transactions for processing Farmers EC payments.
For many MoneyGram locations, including Wal-Mart, you will complete a blue ExpressPayment form with the following information:
- Account Number: Your Farmers EC account number
- Company Name: Farmers Electric Cooperative
- City/State: Greenville, TX
At other MoneyGram Express Pay locations, including CVS/pharmacy, please follow these steps:
- Pick up the red MoneyGram phone – it will auto dial MoneyGram Customer Service
- When prompted for the transaction type, select Pay a Bill from the menu list
- Enter your telephone number
You will then be connected to a live MoneyGram agent who will ask you to confirm your telephone number, name, address, account number, the amount of your payment, and the Farmers EC Receiver Code of 7478.
(MoneyGram Receiver Code ensures payment is able to post within 15 minutes of payment. Not using the Receiver Code can delay our receipt/knowledge of the payment by up to 3 days.)
You will need to write down the information from the MoneyGram agent and take it to the cashier who will collect the cash and complete the payment.
Note: If you are paying late and it is after the due date on our Termination Notice, please call (903) 455-1715 with your MoneyGram confirmation number.
When using Fidelity Express, you will need to take your bill stub to the clerk. The clerk will image the stub when you make your payment and return it to you with your proof of payment receipt. Please keep the validated receipt in case verification is necessary. Payments are processed in real time from 7 a.m. to 8 p.m., 7 days a week. Fidelity Express accepts cash, check, or money order.
Note: If you are paying late and it is after the due date on our Termination Notice, please call (903) 455-1715 with your Fidelity Express Proof of Payment number.
Western Union offers real-time payment solutions at Walgreens, K-Mart, H-E-B, Kroger, Brookshires and many other stores.
For Western Union transactions, you can provide your bill statement or provide the transaction details verbally to Western Union agent. To do so, you will need the following information:
- Biller’s Name: FARMERSELECTRIC TX
- Account Number: Your Farmers EC account number
- Payment Amount
Repeat Western Union customers and My WU members can provide their phone number to begin the transaction.
Note: If you are paying late and it is after the due date on our Termination Notice, please call (903) 455-1715 with your Western Union confirmation number (Tracking MTCN number).
Pay By Mail
Mail payment to:
Farmers Electric Cooperative
PO Box 5800
Greenville, TX 75403
To ensure accurate payment posting please:
Do not mail cash
Do not staple check to payment coupon
When possible, use the envelope provided by Farmers Electric Cooperative
Make checks payable to Farmers Electric Cooperative
Write your Farmers Electric Cooperative account number on your check, and do not forget to sign it!
If your service is suspended, paying by phone is the quickest and easiest way to get your service restored promptly. Phone payments must be made by credit or debit card to restore suspended service. To ensure your service is restored, please call 903-453-0749.
Payment Kiosk
We have a convenient drive-thru payment kiosk located at our Greenville office, where you can make payments any time without transaction fees.
Be sure to have your account number on hand to complete the transaction.
The payment kiosk accepts cash, e-check, or credit card.
The payment kiosk does not dispense change, so if you pay with cash, you can either pay with the exact amount of cash or the difference will be credited to your next bill.
