Understanding Your Bill

Have questions about information on your energy bill? Check out our bill explanation.

If you have further questions, contact our Member Care representatives.

Sample bill image with historical usage graph section called out

Historical Graph

The upper 1/3 of the bill provides a bar graph that compares the current month’s kilowatt-hour use to last month and last year. The area below the chart shows the average daily kilowatt-hour use and cost for the current billing period. Contact numbers for Member Care, hours of operation, and other payment information can be found here.

bill graphic with billing summary section highlighted

Billing Summary

Indicates the meter readings used to calculate the kilowatt-hour (kWh) use for the current statement and the number of days in the billing cycle. The detail area includes:

  • Wholesale Power Cost: The wholesale cost of the electricity used during the billing cycle. Wholesale power cost is the cost of energy per kilowatt-hour (kWh) used during the billing period. Includes the fixed wholesale cost and a power cost adjustment. The power cost adjustment is the difference between the wholesale cost and the actual cost for fuel paid by the Cooperative. This adjustment can fluctuate monthly and is either added or subtracted from the fixed wholesale cost to arrive at the cost of energy per kWh.
  • Distribution Cost: Includes the cost of line maintenance, equipment, and day-to-day operations of the electrical system. Distribution costs cover operation costs to deliver energy and maintain the electrical system (including substations, poles, transformers, and maintenance).
  • Base Charge: Operations and maintenance of the electrical system. Base cost covers the costs for day-to-day business operation of the electrical system.
Sample bill graphic with previous history section highlighted

Previous History

Any late charges or adjustments, and recent payments, are reflected in this area.

bill illustration with Co-op News section highlighted

Co-op News

Contains important information about the co-op and pertinent messages.

Illustration showing remittance stub section of bill

Remittance Stub

The lower 1/3 of the bill includes the amount due and account information needed to process payments. Always return this stub with payments in the envelope provided to ensure proper credit.

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Understanding Your Bill (PDF)