HVAC Winter Tune-Up Rebate
HVAC Winter Tune-Up Rebate

Offering members convenient options.

Farmers EC is making sure your electric bill is easier to manage than ever before. Take charge of your account and take care of your bill with a full array of convenient ways to pay, including traditional options and our latest online tools.

SmartHub Online Payment

Login  Create a New Account

To sign up for FREE online bill pay, start by creating your profile using your account number. Each payment will be posted to your account within one business day.

Your online account lets you do all of this:

  • View your current bill and account history
  • Submit changes of address, telephone, social security number, or other personal information
  • Use your Amex, Discover, MasterCard or Visa to pay your bill
  • Write an “Electronic Check” to pay your bill online. Just fill in the blanks using your printed check as a guide. We do the rest!

Pay Now

SmartHub – PayNow
No registration is required. Just use your billing account number and your last name or the name of your business to pay your bill quickly and easily. Please note that Pay Now only allows you to pay your bill. Unlike the full SmartHub site, you cannot view your usage or report an outage. See the full SmartHub site for additional features, including monitoring your usage and reporting an outage.

Auto Bill Pay

Save time and avoid the hassle of writing a monthly check with our FREE automatic bill payment plan.

Sign up now, and the amount of your bill will be automatically deducted from your checking or savings account by the due date. NOTE: Your first payment will be drafted from your account after you receive your first bill noting you are signed up for automatic payment.

You will still receive a monthly statement about 12 days prior to your scheduled bank draft. Some restrictions may apply. To sign up for bank draft, please print the appropriate form below, complete the application, then mail it, or bring it to one of our offices along with a blank voided check.

Click here to download the Bank Draft Application.

You will need to download and install the Adobe Acrobat Reader to access the application.

Setting up Credit Card and Monthly Recurring Payments
You can pay your electric bill using your credit or debit card. This can be paid by you each month or set up for automatic, recurring payments each month.

To sign up for a recurring credit/debit ­card payment, simply log into your Smart Hub account and set up a recurring credit/debit payment. NOTE: Members are responsible for updating ­card information, including the expiration date.

Pay By Mail

For Members who would like to pay by mail, please send checks to:

Farmers Electric Cooperative
P.O. BOX 5800
Greenville, TX 75403-580

If your service is suspended, paying by phone is the quickest and easiest way to get your service restored promptly. Phone payments must be made by credit or debit card to restore suspended service. Once you make your payment to get your service restored, call 903 453 0749 to confirm your payment.

Pay By Phone

Payment over the phone can be made by check or credit card 24 hours a day, seven days a week, and it’s free. Call 1 877 495 6841 to begin.

If your service is suspended, paying by phone is the quickest and easiest way to get your service restored promptly. Phone payments must be made by credit or debit card to restore suspended service. Once you make your payment to get your service restored, call 903 453 0749 to confirm your payment.

Pay Stations

To make paying your energy bill more convenient, we have authorized MoneyGram Express Pay and Fidelity Express to accept payments. Now you can pay your bill while running errands and have the payment credited to your account the same day.

MoneyGram Express Pay
For many MoneyGram locations, including Wal-Mart, you will complete a blue ExpressPayment form with the following information:

  • Account Number: Your Farmers EC account number
  • Company Name: Farmers Electric Cooperative
  • City/State: Greenville, TX

At other MoneyGram Express Pay locations, including CVS/pharmacy, please follow these steps:

  • Pick up the red MoneyGram phone – it will auto dial MoneyGram Customer Service
  • When prompted for the transaction type, select Pay a Bill from the menu list
  • Enter your telephone number

You will then be connected to a live MoneyGram agent who will ask you to confirm your telephone number, name, address, account number, the amount of your payment, and the Farmers EC Receiver Code of 7478.

(MoneyGram Receiver Code ensures payee a $1.50 transaction fee and ensures payment is able to post within 15 minutes of payment. Not using the Receiver Code can result in a higher transaction fee and can delay our receipt/knowledge of the payment by up to 3 days.)

You will need to write down the information from the MoneyGram agent and take it to the cashier who will collect the cash, the MoneyGram service fee, and complete the payment.

Note: If you are paying late and it is after the due date on our Termination Notice, please call 903 455 1715 with your MoneyGram confirmation number.

Fidelity Express
When using Fidelity Express, you will need to take your bill stub to the clerk. The clerk will image the stub when you make your payment and return it to you with your proof of payment receipt. Please keep the validated receipt in case verification is necessary. Payments are made in real time between 7 a.m. and 10 p.m. Fidelity Express accepts cash, check or money order. Fidelity Express charges a fee of $1.50 for this service.

Note: If you are paying late and it is after the due date on our Termination Notice, please call 903 455 1715 with your Fidelity Express Proof of Payment number.

Payment Locations

You can stop by any of our three offices to drop off your payment—inside, at the drive-through window, or outside office hours (8 a.m. to 5 p.m. weekdays) in the drop box. Payments placed in the drop box will be posted the next business day.

Greenville
2000 IH-30 East, Greenville, TX 75402 | View Map

Sulphur Springs
301 North Hillcrest, Sulphur Springs, TX 75482 | View Map

Wylie
108 West Marble, Wylie, TX 75098 | View Map

Payment Assistance

At Farmers Electric Cooperative, we understand that unexpected circumstances or expenses may come your way. If you are experiencing financial hardship, we will work with local agencies and charitable organizations that can help you get assistance with payments.

  1. Please notify our office before the termination notice due date listed on your bill to check your eligibility for a payment plan.
  2. Contact one of the following agencies for payment assistance:

Collin County residents:

Delta and Franklin County residents:

Hopkins County residents:

Hunt County residents:

Kaufman County residents:

Rains County residents:

Rockwall County residents:

Van Zandt County residents:

Wood County residents:

Service Fees & Charges

Service Fees are applicable to all members for various account and cooperative services. Please review the PDF for current fees.

Download Service Fees (PDF)

Understanding Your Bill

Have questions about information on your energy bill? We’ve created this handy downloadable PDF for you. If you have further questions contact one of our Member Care representatives.

Download Bill Explanation (PDF)